Zeptzy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our website, zeptzy.com (the "Site"), and the services, features, content, or applications we offer (collectively, the "Services").
1. Information We Collect
We collect several types of information from and about users of our Services, including:
Information You Provide Directly:
Account Information: When you create an account, we may collect your name, email address, password, and other information you provide.
Profile Information: You may choose to provide additional information for your profile, such as your address, phone number, and preferences.
Communications: If you contact us, we may keep a record of that correspondence.
Orders and Transactions: If you make a purchase, we collect information necessary to process your order, such as the items you purchased, your billing and shipping address, and payment information.
Surveys and Feedback: We may collect information when you participate in surveys or provide feedback.
Information We Collect Automatically:
Usage Information: We collect information about how you use our Services, such as the pages you visit, the links you click, and the actions you take.
Log Data: Our servers automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, search terms, and cookie information.
Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. Cookies are small data files stored on your device. They help us remember your preferences and improve your experience.
Information from Third Parties:
We may receive information about you from third-party sources, such as social media platforms (if you connect your account) and payment processors.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain the Services: To operate, maintain, and improve our Services, and to provide you with the features and functionality of the Site.
To Process Transactions: To process your orders, send you order confirmations, and provide customer support.
To Communicate with You: To respond to your inquiries, provide you with updates and information about the Services, and send you marketing communications in accordance with your preferences.
To Personalize Your Experience: To tailor the content and information that we send or display to you, and to offer location customization and personalized help and instructions.
To Analyze and Improve Our Services: To understand how users interact with our Services, to monitor and analyze trends, usage, and activity in connection with our Services, and to improve our offerings.
To Protect Our Rights and Property: To investigate and prevent fraudulent transactions, unauthorized access to the Services, and other illegal activities.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Affiliates: We may share your information with our affiliates, which are entities that control, are controlled by, or are under common control with Zeptzy.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Protection of Rights: We may disclose your information if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
With Your Consent: We may share your information with third parties with your consent.
Aggregated and Anonymized Information: We may share aggregated and anonymized information that does not directly identify you with third parties for various purposes, including analytics and marketing.
4. Your Choices
You have certain choices regarding your information:
Access and Correction: You may access and update your account information by logging into your account settings.
Opt-Out of Marketing Communications: You may opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails or by contacting us. Even if you opt out of marketing emails, we may still send you transactional and administrative messages.
Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable cookies, some parts of our Services may not function properly.
Data Retention: We will retain your personal information for as long as necessary to provide you with the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet, or method of electronic storage, is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Children's Privacy
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under that age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
7. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the India and choose to provide information to us, we transfer personal information to the India and process it there.
8. Links to Other Websites
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or the content of those other websites. We encourage you to read the privacy policies of those websites before providing them with your personal information.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Zeptzy
ZEPTZY, 190, FIRST FLOOR, METTUPALAYAM, CHENNAI,TAMILNADU, INDIA 600 077
info@zeptzy.com
+91 863 744 0 436